GRAND MERCURE HANOI, Hanoi – A Smart Stay in the City
About the Hotel
Rooms with Views
Grand Mercure Hanoi offers air-conditioned rooms with city or garden views. Each room includes a flat-screen TV with satellite channels, a seating area, and a private bathroom with a bidet, bathrobes, and slippers. Selected rooms feature a balcony. Soundproof walls, a minibar, and a tea and coffee maker are standard. Suites have separate living areas and walk-in showers.
Dining Options
The hotel has two onsite restaurants serving Vietnamese, Chinese, French, and Italian cuisine. Guests can start the day with a buffet or continental breakfast. Two bars are available for drinks, including one with a fireplace in the lobby.
Leisure & Facilities
Grand Mercure Hanoi features an outdoor swimming pool with city views, a fitness center, and a steam room. Massage services and spa treatments are available by reservation. Karaoke is offered for entertainment.
Location & Transport
The hotel is a 20-minute walk from Ha Noi Railway Station and 30 km from Noi Bai International Airport. Nearby landmarks include Hoan Kiem Lake (2.5 km), Thang Long Water Puppet Theatre, and Hanoi Opera House. Hang Day Stadium is 500 meters away.
Services & Policies
A 24-hour front desk provides concierge and tour desk services, with staff speaking German, English, French, and Japanese. Room service is available 24/7. Safety features include a fire extinguisher, smoke detector, and first aid kit. Pets and service animals are not allowed.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Sun loungers
- Karaoke
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Full body massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
My stay at the hotel was lovely overall. The rooms were spacious and very comfortable, although a bit noisy at times. The service was pleasant and professional, despite some minor hiccups. The location, while not in the center, was convenient to famous monuments. The dining experience was one of the best I've had, especially with delicious local pastries. The facilities were top-notch.
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